In this workshop we discussed the fundamentals of applying what you’ve learned about people to your product including: How do you collect the information you get from your customers? How do …
In this workshop we discussed the fundamentals of Talking to Users including: Why should talk to customers? When should you talk to customers? What are some methods and best practices for talking to customers? …
My wonderful colleague, Meghan Deutscher, and I recently volunteered to teach a three part User Experience Design Fundamentals workshop at Vancouver’s startup hub, Launch Academy. In this first workshop we …
After last week’s introduction to user observation, this week I moved us over to our client site at Science World to practice further. Earlier in the week, Science World staff …
Following hot on the heels of empathy, my next class was designed to dig a bit into guerrilla user research techniques. Personally, I’m a big fan of hallway tests or interviews, …
This class project is one of my favorites; one that I wished I did back in grad school. But back then, all we got was the same anecdote about industrial designer …
This week’s class focused on rapid assumption prototyping. Here’s what this team came up with. As a reminder, here’s what Team 4’s problem statement was: St. Juno’s has been interested …
This week’s class focused on rapid assumption prototyping. Here’s what this team came up with. As a reminder, here’s what Team 3’s problem statement was: St. Juno’s recognizes that they …
This week’s class focused on rapid assumption prototyping. Here’s what this team came up with. As a reminder, here’s what Team 2’s problem statement was: St. Juno’s wants to create …
This week’s class focused on rapid assumption prototyping. Here’s what this team came up with. As a reminder, here’s what Team 1’s problem statement was: St. Juno’s would like to …
