In this workshop we discussed the fundamentals of Talking to Users including:
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Why should talk to customers?
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When should you talk to customers?
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What are some methods and best practices for talking to customers?
Here are the slides from our second workshop:
About this workshop: My wonderful colleague, Meghan Deutscher and I recently volunteered to teach a 3 part User Experience Design Fundamentals workshop at Vancouver’s startup hub, Launch Academy. This is Part 2 of 3.